Return Policy
Last updated: September 2026
At Legenz Apparel, we stand behind the quality of every piece we make. If something isn't right, we want to make it right.
Returns
- Items may be returned within 14 days of delivery
- Items must be unworn, unwashed, and in original condition with tags attached
- Final sale items and items marked as non-returnable cannot be returned
- The customer is responsible for return shipping costs unless the item is defective
Exchanges
- We accept size exchanges within 14 days of delivery
- Subject to availability — if your size is not available, store credit will be issued
- To request an exchange, contact us at legenzapparelsupport@gmail.com
Defective or Damaged Items
- If you receive a defective or damaged item, contact us within 7 days of delivery
- Include your order number and photos of the damage
- We will replace the item or issue a full refund at no cost to you
- Return shipping for defective items is covered by Legenz Apparel
Shipping Policy
- Free shipping on all US orders over $100
- Standard US shipping: 3–7 business days after your order ships
- In-stock items ship within 1–3 business days; made-to-order items are produced in 7–10 business days before shipping
- Tracking information will be emailed once your order ships
- Legenz Apparel is not responsible for delays caused by carriers
How to Start a Return
- Email legenzapparelsupport@gmail.com with your order number
- Include the reason for return and whether you want a refund or exchange
- We will respond within 48 hours with return instructions
- Once we receive and inspect the item, your refund will be processed within 5–7 business days
Need Help?
We're here for you. Reach out anytime at
legenzapparelsupport@gmail.com
We respond to all emails within 24–48 hours.